Shipping & Delivery Information
At Bad Boys Clothing, we believe in delivering high-quality, custom-designed hoodies right to your doorstep. Our products are printed and fulfilled through our trusted partner in Karachi, ensuring attention to detail and top-notch quality.
Order Processing & Delivery Times
Processing Time: Each hoodie is made to order and printed with care. Please allow 2-3 business days for production before your order is ready for shipment.
Delivery Time: Once your order is printed and dispatched, delivery times are as follows:
- Karachi: 4-5 business days.
- Nationwide (Pakistan): 7-9 business days.
Why It Takes Time
We take pride in creating unique, custom apparel just for you. Every product is printed and checked for quality before shipping, ensuring you receive a high-quality item every time.
Shipping Charges
Shipping costs are calculated at checkout based on your location and order size.
Tracking Your Order
Once your order is dispatched, we’ll provide you with a tracking number to keep you updated on your delivery status.
Thank You!
We appreciate your trust in Bad Boys Clothing and look forward to providing you with high-quality, custom hoodies for many seasons to come.
Refund and Returns Policy
At Bad Boys Clothing, we are committed to ensuring your satisfaction with our custom-made hoodies. If for any reason you are not completely satisfied with your purchase, we offer returns and refunds under the conditions outlined below.
Eligibility for Returns and Refunds
We offer returns and full refunds in the following situations:
Quality Issues: If you receive a product with defects or quality concerns, please contact us within 2 days of receiving your order. We will arrange for a return and issue a full refund after verifying the issue.
Printing Errors: In the rare case of a printing error or a difference between the approved design and the final product, notify us within 2 days of receiving your order. We will organize a return and provide a full refund upon confirmation of the issue.
Late Delivery: If your order is delivered more than 15 days beyond the estimated delivery date (and not due to external factors outside our control), you may request a return and full refund.
Non-Eligibility for Returns and Refunds
Unfortunately, we cannot accept returns or offer refunds in the following cases:
- Change of Mind: We do not accept returns if you change your mind after the order is placed or if the product meets the specifications provided at the time of purchase.
- Mistaken Orders: Orders placed by mistake cannot be refunded. Please double-check your order details before finalizing the purchase.
How to Request a Return or Refund
Contact Us: To initiate a return, please email us at [returns@badboysclothing.com] within 2 days of receiving your order. Include your order number and a detailed description of the issue.
Return Instructions: Our customer service team will provide instructions on how to return the product. Please include the original packing slip with the returned item. Note: You are responsible for the cost of returning the item.
Refund Process: Once we receive the returned item and verify eligibility, we will process your refund within 7 business days. Please note, it may take an additional 7 days for the refunded amount to appear in your bank account, depending on your bank’s processing time.
Need Help?
If you have any questions or need assistance with a return or refund, feel free to contact us:
- Email: support@badboysclothing.com
- Address: 104-C, Jami Commercial Lane 11, Phase 7 ext, DHA, Karachi, Pakistan